Shipping Policy

Effective Date: 08th August 2024

Welcome to Fresh Meat and Discount Store! We aim to provide a seamless and transparent shipping experience for all our customers. Currently, we have a special arrangement where, after purchasing your products, you will be responsible for covering the shipping cost separately when we arrange shipment with the shipping agency. This Shipping Policy outlines the details of how this process works. By placing an order with us, you agree to the terms of this Shipping Policy.

1. Temporary Shipping Method – Shipping Cost Covered by Customer

At this time, Fresh Meat and Discount Store requires customers to pay for the products first and then cover the shipping cost once we get to the shipping agency to send the product to your provided address.

• Order Payment: Upon checkout, you will only be charged for the products you purchase.
• Shipping Cost Payment: Once we have processed your order and arranged the shipment with our chosen shipping agency, we will inform you of the exact shipping cost based on the weight, dimensions, and destination of your order. This cost will need to be paid by the customer before the package is shipped.
• Shipping Agency: We are currently in the process of partnering with a reliable shipping agency to ensure affordable and timely deliveries.

2. How the Shipping Process Works:

1. Order Processing: Orders are typically processed within 1-2 business days.
2. Shipping Cost Notification: After your order is ready for shipment, we will contact you via email or phone to inform you of the shipping cost as calculated by the shipping agency.
3. Shipping Payment: Once the shipping cost has been confirmed, you will be asked to make the additional payment for the shipping.
4. Shipment Release: After receiving the shipping cost, we will proceed to ship your order and provide you with a tracking number to monitor the delivery.

3. Shipping Methods (Once Shipping Resumes)

We plan to offer the following shipping methods once our partnership with a shipping agency is fully established:

• Standard Shipping: Delivery times typically range from 5-7 business days.
• Expedited Shipping: Delivery times typically range from 2-3 business days.
• Express Shipping: Delivery times typically range from 1-2 business days.

4. Local Pickup Option (For Arizona Customers)

We continue to offer local pickup at our store for those in the Arizona area. If you prefer to pick up your order instead of shipping, you can do so at:

• Pickup Location: 6128 N 43rd Ave, Glendale, AZ, United States, Arizona
• Store Hours: Monday through Friday, 9:00 AM – 6:00 PM

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. This number will allow you to monitor the status of your shipment.

6. Shipping Delays

While we work to ensure that your order is delivered as quickly as possible, delays may occur due to factors beyond our control, such as weather conditions, high order volumes, or issues with the shipping carrier. We will keep you informed of any significant delays.

7. Delivery Issues

• Missing or Lost Packages: If you believe your package is missing or lost, please contact us immediately. We will work with the shipping carrier to resolve the issue.
• Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order for assistance with a replacement or refund.

8. Contact Us

For any questions or concerns regarding our Shipping Policy, payment of shipping costs, or your order, feel free to reach out to us:

Fresh Meat and Discount Store
6128 N 43rd Ave
Glendale, AZ, United States, Arizona
Email: info@freshmeatanddiscountstore.com
Phone: +1 (480) 509-8245

We appreciate your understanding and look forward to serving you. Thank you for shopping with us!